FAQ
Quick answers about privacy, pricing and how Camera Calm works. Can't find what you need? Get in touch.
What is Camera Calm?
Camera Calm is a practice platform for feeling more comfortable and composed on camera. Short guided exercises help you practise eye contact, framing, posture and expression for video calls, interviews and meetings. It's a practice and self-development tool, not medical, psychological, therapeutic or recruitment advice.
Is my camera footage ever uploaded or stored?
No. Camera and microphone access is only requested when a feature needs it, and all live analysis (framing, light, gaze, steadiness) happens in your browser, on your device. In the current version, practice recordings are processed locally and are never uploaded to Camera Calm's servers.
Will Camera Calm record me?
Only if you press "Record this attempt" during a practice drill. That clip stays in your browser for you to play back and is gone when you leave the page; only its title, date and size are remembered locally. The clip is never uploaded. The free 90-second reset and Camera Check never record at all — they analyse the live picture on your device and discard each frame.
Does Camera Calm use AI?
Optionally. Signed-in users can open a text-based Calm Coach, powered by Grok (xAI), to build a tailored pre-call reset or ask questions about nerves, eye contact and framing. Only the text you type and a few options you choose are sent; your camera, microphone, video and images never are, and Camera Calm does not save the conversation. It is a coaching aid, not medical or mental-health advice. Details are in our Privacy Policy.
Can I try it without creating an account?
Yes. "Try it now" on the homepage runs the full 90-second guided reset with live feedback on your framing, light and gaze — no signup and no card required. Your camera video is processed on your device and is never recorded or uploaded during the free reset.
How much does Camera Calm cost?
£2.99 a month, with everything included. It starts with a 5-day free trial. Your card is taken at checkout, and your plan renews automatically each month until you cancel. You can cancel any time from Settings. Buying for a team? Get in touch.
Do I need a credit card to start the free trial?
Yes. Card required to start; you won’t be charged until your 5-day trial ends, and you can cancel anytime before then. The card is collected securely by Stripe Checkout, never by Camera Calm.
How do I cancel or manage billing?
From Settings, use "Manage billing" to open the Stripe customer portal, where you can update payment details or cancel any time. You can cancel any time in Settings → Manage billing. If you cancel during your free trial, you won't be charged. If you cancel within 14 days of a payment, your subscription ends straight away and we refund that payment in full. Otherwise, it ends at the end of your current billing period and you won't be charged again.
How do I sign in?
By default, sign-in is passwordless: enter your email and we send a six-digit code. If you'd rather use a password, you can set one (with optional two-factor authentication) from Settings. Camera Calm keeps up to two devices signed in at a time — signing in on a third signs out the oldest.
What devices and browsers does it work on?
Camera Calm runs in the browser on desktop, laptop, tablet or phone — no install needed. It works best in an up-to-date browser with camera and microphone access (Chrome, Safari, Edge or Firefox). If live camera analysis isn't available in your browser, the practice exercises still work using a demo scoring mode.
What happens to my data if I delete my account?
Deleting your account (from Settings) removes your account and its associated cloud data, and cancels any active subscription. Practice clips are never stored beyond the page you recorded them on. Your browser keeps a short list of past attempts (titles and dates only), which account deletion doesn't touch — clear it from Settings or by clearing your browser's site data for cameracalm.com.
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